Sales Policy for NoveltyVIP

Effective Date: December 7, 2024

At NoveltyVIP, we are committed to providing high-quality products and an excellent shopping experience for all our customers. Our Sales Policy is designed to provide clarity on the purchasing process, payment methods, shipping, and other important aspects of the sale. Please read the following policy carefully before making any purchases on our website, noveltyvip.click.

1. Product Availability

We strive to keep our product listings up-to-date, but availability is subject to change. All items on noveltyvip.click are subject to stock availability. In rare cases, an item you ordered may become unavailable after you have placed an order. If this occurs, we will notify you as soon as possible and offer the following options:

  • Replacement: If a similar item is available, we will offer it as a replacement.
  • Refund: If a replacement is not available, we will process a full refund for the unavailable item.

2. Order Process

When you place an order with us, the process follows these steps:

  1. Browse and Add to Cart: Select the products you wish to purchase and add them to your shopping cart.
  2. Checkout: Once you are ready to make your purchase, proceed to checkout. You will be prompted to enter your shipping address, billing information, and payment details.
  3. Payment: We accept various payment methods, including major credit and debit cards, PayPal, and other secure payment processors. Payment is due at the time of order placement.
  4. Order Confirmation: Once payment is successfully processed, you will receive an email confirmation with your order details. This confirms that your order has been received and is being processed.
  5. Order Shipment: We will begin processing and preparing your order for shipment. You will receive a shipping notification email once your order has been dispatched, along with tracking information.

Please note that orders can only be processed once payment has been successfully received.

3. Shipping Policy

We aim to provide efficient and timely delivery of all orders. Our shipping policy is as follows:

  • Shipping Locations: We currently offer shipping to various locations within the United States and internationally. Shipping costs may vary depending on your location and the shipping method selected.
  • Processing Time: Orders are typically processed within 1-2 business days. Once your order has been shipped, delivery times vary based on the shipping method chosen.
  • Shipping Methods: We offer a variety of shipping options, including standard shipping, expedited shipping, and express delivery. Shipping charges are calculated at checkout based on the delivery address and selected shipping method.
  • Shipping Costs: Shipping costs are calculated based on the weight of the items in your order and the destination address. You will be able to see the total shipping cost before completing your order during checkout.
  • Tracking: Once your order is shipped, we will provide tracking information so you can monitor the progress of your shipment.
  • International Shipping: International customers may be subject to customs duties and taxes. These fees are the responsibility of the customer and are not included in the purchase price.

4. Sales Tax

Sales tax will be applied to your order in accordance with state and local regulations. The applicable tax rate will be calculated at checkout and included in your total order cost.

5. Pricing

All prices listed on noveltyvip.click are in USD (United States Dollars). While we strive to provide accurate pricing, errors may occasionally occur. If a pricing error is discovered, we will notify you and offer the following options:

  • Adjust the Price: If the error is in your favor, we will honor the original price.
  • Cancel the Order: If the error is not in your favor, we will cancel the order and offer you the option to purchase the item at the correct price.

We also reserve the right to change product prices at any time without prior notice.

6. Discounts and Promotions

From time to time, we may offer discounts, promotional codes, or special offers on our products. These promotions are subject to specific terms and conditions, which will be communicated during the promotion period. Promotions may be limited to certain products, quantities, or timeframes.

  • Promo Codes: If you have a promo code, enter it at checkout to apply the discount. Promo codes cannot be combined with other offers unless otherwise stated.
  • Limitations: Some products or services may not be eligible for promotional discounts, including gift cards or certain sale items.

7. Payment Security

We take your payment security seriously and use industry-standard encryption to process all transactions. Our website is SSL-secured to ensure that your payment details are transmitted safely.

8. Cancellation and Order Changes

Once an order is placed, we strive to process it as quickly as possible to ensure fast shipping. However, if you wish to cancel or modify your order, please contact us immediately. We will do our best to accommodate your request, but once an order has been processed or shipped, it cannot be altered or canceled.

9. Customer Support

If you have any questions or issues regarding your order, our customer service team is here to help. You can reach us by phone, email, or through our website’s contact form.

Contact Information
Phone: (501) 335-7694
Email: info@noveltyvip.click
Website: noveltyvip.click
Address: 445 Oak Tree Rd, Damascus, Arkansas (AR), 72039